Shop Policy

The policy is for a purchase on SHOP only. For customer who place custom order, there are conditions on Price List, Quotation and Proforma Invoice. You must study before placing an order. 

Terms and Conditions 

  • We accept payment by credit card via Lian Lian Global.
  • The goods will be shipped within 24-48 hours of the working days (Monday-Saturday) after recieve the payment.
  • Shipping by post mail, regular mail service with tracking number. It usually spend 15-24 days to delivery depend on each area. If you want to upgrade to a higher level mail service please contact us before purchase.
  • There are some countries that regular post mail service between Thailand and the countries is not available for the moment. So, the shipping method would be by courior post. 
  • Our products are 100% handmade, from dyeing to finishing are processed by hand. So, color and size maybe slightly different each lot. And also the real color of the flower you recieved maybe a little bit shift from what you see in your pc monitor and mobile phone screen. 

Refund policy

  • If you do not satisfy with the products, please contact us within 3 days of delivery and please ship items back within 7 days of delivery.
  • We can refund in the case that the goods arrived us in an original condition only. Please give us 2-3 business day to make the refund.
  • We can refund only the cost of the goods, for the shipping cost we can not refund in any case.
  • We can not refund in the case that the goods arrive you damaging. We may ask for a picture or vdo clip of the whole package before or while you are openning it. 
  • Sorry that we don’t accept exchanges or cancellation.

Privacy policy

This privacy policy will help you understand how The Midsummer Garden 999 (“us”) uses and protects the data you privide to us when you visit and use www.themidsummergarden.com (“website”).

What User Data We Collect.

  • Your IP address.
  • Your contact information and e-mail address.
  • Other information such as interests and preferances.
  • Data profile regarding your online behavior on our website.

Data Protection Policy

  • The Midsummer Garden 999 is committed to processing your data in accordance with its responsibilities under GDPR.
  • Your personal data will be used to process your order and support your experience through out this website only.
  • Your personal data will be kept confidential